Interface Principles

Suppliers are important members of our Extended Lean Enterprise. Everyone benefits from strong and collaborative working relationships.

Air International recognizes that mutually-beneficial and collaborative relationships create value for all stakeholders - Customers, Suppliers, Employees and Shareholders. 

General Principles

• Our buyers represent Air International's collective interests and objectives to suppliers; and represent suppliers' interests to Air International's internal functions.
• Our employees view suppliers as a value-added extension of Air International departments and functions.
• Suppliers consider Air International a preferred customer.

Integrity

• Air International lives up to the "spirit" of its contracts.
• Air International's departments establish a "firm, but fair" interface reputation at all levels.

Trust

• Air International aligns its business objectives among internal functions and departments.
• Investments made at Air International's request will be fully utilized.
• Payments will be made and received in accordance with contract T&Cs.
• Premium costs incurred at Air International's request will be acknowledged and reimbursed.
• Accurate information will be communicated in a timely manner by all Air International functions.
• Air International respects and protects suppliers' intellectual property.

Long Term vs. Short Term Perspective

• Air International acknowledges and shares piece price and supply chain savings resulting from supplier suggestions.
• Air International provides adequate support for suppliers; buyers remove internal barriers.
• Air International acknowledges suppliers' need to make a reasonable profit.